Privacy Policy

 

In  compliance with the Federal Law on Protection of Personal Data Held by Private Parties in Mexico, VIP Transfers MX, located in Quintana Roo, is responsible for handling your personal data.

• Collected data: name, email address, phone number, and payment information if applicable.

• Purpose of data use:

  • Process purchases of digital products.

  • Deliver products via email or other digital means.

  • Provide customer support and respond to inquiries.

  • Send promotional information (only if authorized by the user).

• Data transfer: Personal data will not be shared with third parties, except when necessary to process payments or comply with legal obligations.

• ARCO rights (Access, Rectification, Cancellation, and Opposition): You may exercise your rights by contacting us at viptransfersmx@gmail.com.

• Cookies: This website uses cookies and similar technologies to improve the user experience and analyze traffic.

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Terms and Conditions

 

By accessing and using this website, you agree to the following:

1. Purpose of the site: This website offers digital products related to tourism and interactive maps of Quintana Roo and the Riviera Maya.

2. Intellectual property: All content (maps, guides, images, texts) belongs to VIP Transfers MX. Reproduction, distribution, resale, or commercial use without prior authorization is strictly prohibited.

3. Purchase conditions:

   • Digital products are delivered electronically (via email or direct download).

   • Access to the product is granted immediately after payment confirmation.

4. Refund policy: As these are digital products, no returns or refunds are accepted once the purchase is completed.

5. Limitation of liability: The use of information contained in digital products is the sole responsibility of the customer.

6. Jurisdiction: This site operates under the applicable laws of the United Mexican States.

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Cookie Policy

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This website uses cookies to:

• Improve user experience.

• Remember browsing preferences.

• Analyze traffic through tools such as Google Analytics and Facebook Pixel.

By continuing to browse, you agree to the use of cookies. You can disable them in your browser settings at any time.

 

Refund Policy

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Due to the nature of our digital products, all sales are final.

• No returns or refunds are available once the product is delivered.

• If the customer does not receive the purchased product, they must contact viptransfersmx@gmail.com within 48 hours to resolve the issue.

• In case of technical errors attributable to the website, the product will be re-delivered at no additional cost.

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Last updated: September 23, 2025